Privacy Policy
Privacy Policy – Royal Fitness London
Last Updated: 29/11/2025
Royal Fitness London (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, and events.
1. Who We Are
Business Name: Royal Fitness London
Address: 28 Station Road, Hayes, Bromley BR2 7EH
Email: enquiries@royalfitnesshub.co.uk
We operate fitness coaching services, online training programs, bootcamps, and physical events.
2. What Personal Data We Collect
We may collect the following types of personal information:
Information you provide directly
Name
Email address
Phone number
Enquiry details
Fitness & health-related information you choose to share (optional forms)
Information submitted through Contact Forms or WhatsApp Forms
Event registration information (e.g., 30-Miler Challenge)
Information collected automatically
IP address
Device information
Website usage data
Cookies and analytics data
3. How We Collect Your Data
We collect data through:
Website contact forms
WhatsApp enquiry forms/buttons
Event interest forms
Analytics tools (e.g., Google Analytics)
Meta Pixel (Facebook/Instagram tracking)
Cookies and similar technologies
4. How We Use Your Data
We use your information to:
Respond to enquiries
Provide coaching, programs, or event information
Manage bookings, communications, and client support
Improve our website and services
Send updates or marketing communications (only with your consent)
Run advertising campaigns using anonymised analytics data
Maintain safety and comply with legal obligations
We do not sell your personal data.
5. Legal Basis for Processing (UK GDPR)
We process your data under the following lawful bases:
Consent — when you submit forms or opt into communications
Contract — when you purchase or book services
Legitimate interest — improving services, ensuring site security, analytics
Legal obligation — record keeping, safety, compliance
6. Sharing Your Data
We may share data with trusted third parties solely to operate our business:
Website hosting provider
Email systems
WhatsApp (as a communications platform)
Analytics providers (e.g., Google Analytics)
Meta (via Meta Pixel)
Payment processors if applicable (only if you use them later)
All third parties must comply with UK GDPR.
We never sell your personal information.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
Analyse website traffic
Improve user experience
Support advertising via the Meta Pixel
Track performance using Google Analytics
You can manage or disable cookies in your browser settings.
8. How Long We Keep Your Data
We retain personal data only as long as necessary for:
Providing services
Legal or accounting requirements
Customer support
You may request deletion at any time.
9. Your Rights Under UK GDPR
You have the right to:
Access your personal data
Correct inaccurate data
Request deletion (“right to be forgotten”)
Restrict or object to processing
Withdraw consent at any time
Request data portability
To exercise any rights, contact:
enquiries@royalfitnesshub.co.uk
10. Security Measures
We implement appropriate technical and organisational measures to protect your data, including:
Secure servers
Encrypted communication channels where supported
Access controls
Regular system monitoring
However, no online system is 100% secure.
11. Links to External Sites
Our website may contain links to external websites (e.g., WhatsApp).
We are not responsible for their privacy practices.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
New versions will be posted on this page with a revised “Last Updated” date.
13. Contact Us
For privacy questions or data requests:
📧 enquiries@royalfitnesshub.co.uk